Privacy Policy

Nick Ponte Marketing LLC d.b.a. Nick Ponte AI

Effective Date: Feb 18, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Nick Ponte Marketing LLC d.b.a. Nick Ponte AI ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, physical address
• Payment information when you enroll in programs, memberships, or services
• Opt-in records and timestamps for all communication channels including SMS and email

Non-Personal Information:

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and support requests
• Event registration details and preferences
• Membership status and service history

2. How We Use Your Information

We use collected data for:

• Providing access to trainings, memberships, and digital services
• Processing transactions and payments
• Communicating about onboarding, support, live calls, and updates
• Sending reminders for scheduled events and community sessions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including onboarding updates, event reminders, community notifications, and important service updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in via a website form, registration page, or checkout process
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable regulations

Opt-Out Instructions:

• You may cancel SMS notifications at any time by replying STOP
• You will receive a final confirmation message and no further messages will be sent unless you opt in again
• Opt-out requests are processed immediately

Message Frequency & Content:

• Message frequency varies based on your interaction with our programs and services
• Typical frequency ranges from 1 to 4 messages per month
• Messages relate directly to trainings, events, support, and service updates
• Promotional messages are only sent to users who have specifically consented

Help & Support:

• Reply HELP for assistance or contact us at [email protected]
• Support is available during normal business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services such as customer service or SMS delivery is permitted solely for operational purposes.

All other use case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties. We implement strict safeguards to protect SMS opt-in records and consent data.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

We may share information with:

Service Providers:

• Payment processors
• Email and SMS delivery platforms
• Software and hosting providers
• All providers are contractually obligated to maintain confidentiality and data security

Legal Compliance:

• When required by law or legal process
• To protect our rights or comply with lawful requests

Business Transfers:

• In the event of merger, acquisition, or asset sale
• Data remains protected under this policy

All categories above exclude text messaging originator opt-in data and consent except SMS delivery providers required to send messages you requested.

5. Data Security

We implement reasonable safeguards including:

• Encryption of sensitive data
• Secure authentication controls
• Restricted internal access
• Routine security monitoring
• Breach notification procedures were required

While we take strong precautions, no system can guarantee 100 percent security.

6. Cookies & Tracking Technologies

We use cookies and analytics tools to:

• Analyze website traffic
• Improve user experience
• Track engagement with content
• Optimize performance

You may disable cookies in your browser settings, though some website features may be limited.

7. Your Rights & Choices

You may:

• Access, update, or request deletion of your personal information
• Unsubscribe from emails using the unsubscribe link
• Opt out of SMS messages by replying STOP
• Request information about how your data is processed
• Withdraw consent for future communications

To exercise these rights, contact us using the details below.

8. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Nick Ponte Marketing LLC d.b.a. Nick Ponte AI.

9. Changes to This Privacy Policy

We may update this policy periodically. The most recent version will always be available on our website with the updated effective date.

10. Contact Us

Nick Ponte AI
Phone: (808) 202-2377
Email: [email protected]
Website: https://nickponte.ai

By using our website and services, you consent to this Privacy Policy.